What Our Families Say

 

  " We would like to thank you & your wonderful team at Two Acres for the excellent care given to OUR LOVED ONE. We are very thankful that they spent the last two weeks with you. They were kept comfortable & treated with dignity & compassion. Each & every staff member we met showed us warmth & kindess."
MH SEPT 2016

    " To all the staff at Two Acres. We will forever grateful for the kindness, care & respect you have shown MY LOVED ONE. Living so far away has been difficult, but made so much eaiser know OUR LOVED ONE was so well looked after. Thank you is not enough, but please know we mean it from the bottom of our hearts."
GC JUNE 2016 

   " We would like to thank you & tell you how much our family appreciate the efforts in managing our LOVED ONE'S difficult & complex needs. It is very reassuring to know OUR LOVED ONE'S illness is understood.
SM APRIL 2016

    " My LOVED ONE was transferred to Two Acres from Norfolk & Norwich hospital in August. I cannot speak highly enough of the attention, communication & interpersonal skills from the staff at Two Acres. I was impressed to find proprer nursing care. My husband & I were kept informed at all times & always found nothing was too much trouble for you."
DC OCT 2015

" I just wanted to thank you & all the staff at Two Acres for looking after my mum so well for such a long time. I am so lucky to have found Two Acres and all their caring staff for both my mum & dad."
NB OCT 2015

" We would like to thank you & all the staff at Two Acres for the care you gave to OUR LOVED ONE. The main point we noticed were how professional & helpful all your staff were & we patricularly like the good atmosphere they created. It was with great peace of mind that OUR LOVED ONE was well cared for & had everything they needed. We would highly recommend Two Acres Care home."
MS Feb 2015

          "Just a brief note to say a very big thank you for all you fantastic care support & kindness you showed towards my mum. I can honestly say ,I have never seen such wonderfulness in a nursing home setting. You treat all people as human on an individual basis, giving each person dignity, support & love. This a truly inspiring vison of how it should be done."
SA Nov 2014

“I would like to thank you for looking after my father so well during these past four years. I know as well as being looked after in utmost professional manner, he was also treated with great kindness and affection by all staff. It has been a great comfort to me and to my brother and sister that during his stay at Two Acres, Dad always appeared to be as content as it was possible to be in the circumstances and that he felt safe.”
LB May 2014

“We are sending this letter to thank the Managers and staff of Two Acres Care Home for the wonderful support given to my father throughout his stay. During his 6 plus years, he told me he was extremely happy with the food, his accommodation and the care from staff. I know that several members of staff went to great lengths to provide my father with love and affection which made his stay that much easier. “
MF Feb 2014

“I wanted to thank you all for caring for my brother so well and for giving him a safe, clean and pleasant environment to spend his time in. I was pleased to see he has gained weight even though he must walk miles each day. As you may know I do not live in England and so am unable to visit him regularly. “
S May 2013

“I write to thank you all for the kindness & care you have taken with my brother F, over the last few years of his life. On behalf of the family I thank you all for what you have done for him, day after day, night after night – dedicated work which we must appreciate”
R Jan 2013

“A big thank you for your dedicated care and devotion given to our mother R while at Two acres. – Especially the kindness shown to her and the family in her final days.” With much appreciation from all S family.
Aug 2012

“We would like to thank you for arranging for our Dad to come to Two Acres. We could not have chosen a better Home. The entire Staff of Fern Unit – everyone – yes everyone was so caring to Dad. We know he was looked after so well, and also to thank the staff for the help and support they gave all our family over the period”
K Family July 2012.